TLDR Review: Fire TV 65" Omni Series
Score
## Amazon Fire TV 65" Omni Series 4K UHD Smart TV ### Professional Reviews *(No professional reviews found.)* ### Customer Reviews 1. **1 Star: "Wait about 2-3 years on this platform..."** User: A. Davidson Date: October 30, 2021 Summary: The TV has a great picture quality but suffers from a poorly stocked app store, inability to connect external drives, constant Alexa light issues, and non-intuitive functionality. The return experience was also frustrating, leading to a negative overall experience. [Full Review](https://www.amazon.com/gp/customer-reviews/RL3Z7WWU95QCZ/ref=cm_cr_arp_d_rvw_ttl?ie=UTF8&ASIN=B08T6J1HG8) 2. **3 Stars: "Not Ready for Prime Time"** User: 5292S Date: December 15, 2022 Summary: While the picture was fine, the setup was complicated due to issues with connecting sound systems and occasional failures in the app interface, making the user experience less than satisfactory. [Full Review](https://www.amazon.com/gp/customer-reviews/R2HAWHZZ43HMTC/ref=cm_cr_arp_d_rvw_ttl?ie=UTF8&ASIN=B08T6J1HG8) 3. **2 Stars: "Not happy with TV - Poor color and picture quality & no Alexa integration with Cox Cable Contour box"** User: NEURO Date: August 6, 2022 Summary: Disappointment regarding picture quality and lack of compatibility with Cox Cable's Contour box for voice commands. Initially had high hopes but ended up finding the product severely lacking. [Full Review](https://www.amazon.com/gp/customer-reviews/R12A86OZO7WUXP/ref=cm_cr_arp_d_rvw_ttl?ie=UTF8&ASIN=B08T6J1HG8) 4. **1 Star: "Tv has some issues and the Warranty is not what it appears to be"** User: Danny Date: March 20, 2024 Summary: Frustration over a lack of full refund due to return policies regarding defective items, coupled with disappointment in product support experience. [Full Review](https://www.amazon.com/gp/customer-reviews/R308LNJD57GQ9B/ref=cm_cr_arp_d_rvw_ttl?ie=UTF8&ASIN=B08T6J1HG8) 5. **2 Stars: "Frustrating TV"** User: H J S Date: November 6, 2022 Summary: Issues with auto power off, lagging remote control, and losing sound via ARC when pausing or fast-forwarding, overshadowing the positive aspects of the TV. [Full Review](https://www.amazon.com/gp/customer-reviews/R2LH9UP1HMD6TW/ref=cm_cr_arp_d_rvw_ttl?ie=UTF8&ASIN=B08T6J1HG8) 6. **3 Stars: "The software is not ready for primetime"** User: Linda T. Date: December 31, 2022 Summary: The TV had initial issues with a sleep timer and remote functionality, although customer service provided help. Resolved some issues but could not stop the TV from shutting off unexpectedly. [Full Review](https://www.amazon.com/gp/customer-reviews/R2Q8YUBFW7NU9A/ref=cm_cr_arp_d_rvw_ttl?ie=UTF8&ASIN=B08T6J1HG8) 7. **3 Stars: "Somewhat Disappointed"** User: R Shepard Date: March 1, 2022 Summary: Encountered technical problems shortly after purchase; mentioned audio issues and frustrating customer service regarding pricing changes. [Full Review](https://www.amazon.com/gp/customer-reviews/RMU5IQ7TA0WMA/ref=cm_cr_arp_d_rvw_ttl?ie=UTF8&ASIN=B08T6J1HG8) 8. **3 Stars: "Where this TV shines the most is the operating system"** User: Justin Harvey Date: October 12, 2023 Summary: Good packaging and setup experience, although some app issues and lagging performance were problematic. Mention of sound quality improvement compared to previous TVs. [Full Review](https://www.amazon.com/gp/customer-reviews/R1R5353MJX5J8U/ref=cm_cr_arp_d_rvw_ttl?ie=UTF8&ASIN=B08T6J1HG8) 9. **3 Stars: "Good while it lasts, not long for me."** User: Nathan Roberts Date: September 7, 2024 Summary: Praises vibrant screen but disappointed with the short lifespan of the TV; experienced screen failure after just over a year. [Full Review](https://www.amazon.com/gp/customer-reviews/R1ZE0BBFG29V5Z/ref=cm_cr_arp_d_rvw_ttl?ie=UTF8&ASIN=B08T6J1HG8) 10. **3 Stars: "Save your money for a better TV."** User: K. Marie Date: February 15, 2024 Summary: Initially excited about the upgrade, but experienced significant lag, freezing, and poor response with the stock remote. [Full Review](https://www.amazon.com/gp/customer-reviews/R3OA1H8OG2E3AI/ref=cm_cr_arp_d_rvw_ttl?ie=UTF8&ASIN=B08T6J1HG8) --- ## Summary While the Amazon Fire TV 65" Omni Series offers a vibrant display and strong voice control features, numerous customers report frustrations with software issues, response time of the remote, and lack of support for certain cable integrations. Many reviews suggest that the experience is not consistent across products, with some users encountering severe technical issues shortly after purchase. If considering this TV, it may be prudent to keep waiting for future updates or improvements.
Pros
- •Nice TV. Easy to use, pictures are clear.
- •I’m very surprised by the image quality. It was easy to set up.
- •Good build quality for the price and has been working good for me.
- •Handree Alexa integration adds convenience.
- •Includes popular internet streaming services like Netflix, YouTube, Disney+, and more.
Cons
- •Non working total waste of money. Support is difficult to understand.
- •Booting time is insanely slow and it freezes regularly.
- •Remote controls don’t work and die quickly.
- •The Voiceview feature won’t turn off. I followed the instructions to turn it off and even called Amazon customer service.
- •TV kept getting caught in shutdown loop while under warranty.
- •The Prime format is confusing and troublesome.
Bottom Line
The Amazon Fire TV 65" Omni Series offers a good image quality and useful Alexa integration at a competitive price. However, it appears to be plagued by numerous technical issues and poor customer support. Consider weighing the pros and cons carefully before purchasing. This TV might be a good fit if you prioritize smart features and budget, but be prepared for potential challenges with its performance and reliability.
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